ABOUT

Our
Services

Supported living

On track care services offers a 24/7 high quality care programme to people from all walks of life to live more independent and happy lives. Our core services focus on Autism, mental health, learning ...

Domiciliary carE

On track care services provide a personal and social care tailored to your needs and wishes. Our core services focus on Autism, mental health, learning and physical disabilities,and associated complex needs.

About

On Track Care Services is a family owned and run care agency, borne from over 20 years’ experience in the healthcare industry.

On Track Care Services is a growing independent organisation, formed with the aim of providing users with a safe, effective, compassionate, high-quality care. We offer many different services for adults and young adult with moderate behavioural difficulties, mental health and learning disabilities from Personal Assisting to Supported Living.

On Track care services provides a person-centered support for our service users. We commit to working in partnership with families, carers, advocates, commissioners, care managers, social workers, and all other health and social care agencies to ensure all service users receive a high quality care and support, and are able to participate as equal and valued citizens in the community.

Aims &
Objectives

At On Track Care we aim to provide our service users with top quality care. We are passionate about our valued customers and we aim to provide a person-centredcare that will enable our service users to live an independent life, irrespective of the person’s need.

Our objective is to empower and encourage our service users to live a lifestyle that fosters and elevates personal choice, independence and overall wellbeing. Providing and delivering this high-quality service is our priority.

On Track Care Services
Providing quality support to help our service users gain the life skills they need to build the foundations for independent living

Our staffs

We take the wellbeing of our clients very seriously and our care services are regulated by the Care Quality Commission. (Registration in progress)

Our professional care team are recruited through a rigorous selection process that includes reference and criminal records checks, as well as face-to-face interviews.

We provide in-house training to all new employees, regardless of background experience, and actively encourage them to constantly enhance their skills through professional development.

Throughout all our work we maintain an ethos of privacy, dignity and modesty. We maintain confidentiality at all times and do not discriminate on any grounds.

our model of care is providing personalised solutions to help our clients maintain their independence for as long as possible.

Because On Track Care Services is a care agency run by family,

we understand how important family is and what it takes to provide care to a family.

Our care team work closely with the whole family to create a tailored package of care which complements our client’s lifestyle. Whether you require specialist disability care or simply need a bit of assistance getting ready in the morning, our initial consultation process allows us to put together a made-to-measure plan to ensure your needs are met.

Our Philosophy